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Microsoft Intune Administrator Associate (MD-102) Certification Training

Unlock Your Potential with Intune Certification

Empower your device management journey with comprehensive Microsoft Intune training led by real industry professionals. Our instructors are seasoned enterprise experts in Microsoft 365 and Intune architectures, bringing extensive hands-on experience from production environments that depend on Intune for secure and efficient modern endpoint management.

Through guided labs, real-world deployment scenarios, and personalized mentorship, you’ll master how to deploy, manage, and protect corporate devices across your organization with absolute confidence.

Start your journey with cloud professionals who use Intune every day get trained, get skilled, and get ahead in the world of modern endpoint administration.

Bestseller

4.3
  • Microsoft
  • English
  • 4 Months

Classes are held two hours long and twice a week

  • Available Timings (Monday to Friday) 6PM - 10PM
  • Available Timings (Saturday) 10AM - 10PM​
  • Available Timings (Sunday ) 10AM - 4PM​
Enroll Now

Advance Your Career with Microsoft Intune Management Expertise

Endpoint Administrator: Administering Microsoft Intune Solutions (MD-102)

The Microsoft 365 Endpoint Administrator Exam (MD-102) is a comprehensive certification assessment that validates your technical knowledge and practical skills across modern enterprise endpoint deployment. This exam covers:

  • Introduction to Microsoft Intune (Understanding modern management architecture, cloud-native endpoints, and co-management principles)
  • Configure Intune Environment (Setting up tenant configurations, custom domains, device categories, and administrative permissions)
  • Device Enrollment and Configuration (Managing Windows, iOS, and Android enrollments alongside device configuration profiles and custom policies)
  • Application Management (Deploying, updating, and protecting corporate applications using Mobile Application Management (MAM) strategies)
  • Manage Security and Compliance Policies (Enforcing Conditional Access, device compliance baselines, and advanced BitLocker/Endpoint security settings)
  • Manage Device Lifecycle and Retirement (Handling secure remote wipes, device lockups, data retirement, and automated hardware recycling)
  • Manage Updates, Patches and Software (Deploying and monitoring Windows Update for Business (WUfB) rings, feature updates, and driver patches)

Microsoft Intune exam details

Price: $US300 paid directly to Microsoft. 
Duration: 120 minutes
Languages: English.
Results: Pass/fail results are typically available online within 48 hours.  
Recertification: This exam can be used toward recertification requirements. 
Question Types: Expect a variety of formats, including performance-based questions, multiple choice, and drag-and-drop.

1.1 Overview of Microsoft Intune

  • What is Microsoft Intune

  • Role in Microsoft Endpoint Manager

  • Relationship to Microsoft 365, Azure AD, and Security

  • Device and Application Management Overview

1.2 Intune Architecture

  • Cloud-based Endpoint Management

  • Integration with Azure AD

  • Intune Service Components

  • Co-management with Configuration Manager

1.3 Intune Admin Roles & Portals

  • Intune Administrator

  • Endpoint Security Administrator

  • Global Administrator

  • Roles in Microsoft 365 Admin Center, Entra ID, and Endpoint Manager

2.1 Prepare Organization for Intune

  • Licensing and Subscription Requirements

  • Network and Firewall Prerequisites

  • Tenant Configuration

  • Onboarding Devices into Intune

2.2 Configure Enrollment Options

  • Automatic Enrollment (Azure AD Join, Hybrid Join)

  • Device Enrollment Managers (DEM)

  • Bulk Enrollment for Shared Devices

  • BYOD (Bring Your Own Device) Scenarios

2.3 Governance & Compliance

  • Organizational Policies

  • Naming Conventions and Groups

  • Compliance Policies and Device Health

  • Data Retention and Security Standards

3.1 Windows Device Enrollment

  • AutoPilot Deployment

  • Hybrid Azure AD Join

  • Enrollment Status Page

  • Windows Enrollment Profiles

3.2 Mobile Device Enrollment

  • Android Enrollment (Company Portal, KNOX, AOSP)

  • iOS/iPadOS Enrollment (Apple Business Manager, ADE)

  • macOS Enrollment and Management

3.3 Device Profiles & Configuration Policies

  • Creating Device Configuration Profiles

  • Assigning Profiles to Users and Groups

  • Custom OMA-URI Policies

  • Managing Certificates and Wi-Fi Profiles

4.1 App Deployment and Assignment

  • Line-of-Business (LOB) Apps

  • Microsoft Store Apps

  • Web Links and Progressive Web Apps (PWAs)

  • App Assignments to Users/Groups

4.2 App Protection Policies (APP)

  • Targeted App Protection

  • Conditional Launch Settings

  • Data Protection and Access Control

  • Integration with Microsoft 365 Apps

4.3 App Configuration Policies

  • Managed App Configurations

  • Per-App VPN

  • Configuration for Outlook, Teams, and Edge

 

5.1 Device Compliance Policies

  • Compliance Policy Creation

  • Monitoring and Reporting Compliance

  • Conditional Access with Intune and Entra ID

5.2 Endpoint Security Policies

  • Antivirus and Firewall Configuration

  • Disk Encryption (BitLocker, FileVault)

  • Attack Surface Reduction (ASR) Rules

  • Security Baselines

5.3 Conditional Access Policies

  • Integration with Entra ID

  • Conditional Access Rules

  • Require Compliance for Access

  • Multi-Factor Authentication

6.1 Windows Update for Business (WUfB)

  • Update Rings Configuration

  • Feature vs Quality Updates

  • Deferrals and Deadlines

  • Delivery Optimization

6.2 Software Updates Deployment

  • Deploying Updates via Intune

  • Update Reports and Compliance Status

  • Troubleshooting Update Failures

6.3 Endpoint Analytics & Insights

  • Introduction to Endpoint Analytics

  • Startup Performance and App Reliability

  • Remediation Scripts

7.1 Monitoring Devices

  • Intune Dashboard Overview

  • Device Inventory Reports

  • Compliance and Configuration Reports

7.2 Troubleshooting Device Issues

  • Enrollment Errors

  • Policy Conflicts

  • App Deployment Failures

  • Device Communication Problems

7.3 Diagnostic Tools and Logs

  • Company Portal Logs

  • MDM Diagnostics Tool

  • Microsoft Endpoint Manager Admin Center Logs

8.1 Device Lifecycle Management

  • Device Provisioning

  • Ownership Transfer (Corporate vs Personal)

  • Device Categorization

8.2 Device Wipe and Retire

  • Wipe vs Retire Operations

  • Remote Actions and Lost Mode

  • Data Protection during Retirement

8.3 Re-Enrolling and Re-Assigning Devices

  • Reusing Devices for New Users

  • Reset and Redeploy Options

  • Post-Retirement Cleanup

9.1 Intune Reports and Analytics

  • Built-in Reports Overview

  • Endpoint Analytics Dashboard

  • Exporting Data to Power BI

9.2 Auditing and Activity Logs

  • Intune Audit Logs

  • Device Activity and User Actions

  • Security and Compliance Reports

9.3 Integrations for Compliance

  • Defender for Endpoint Integration

  • Microsoft Purview (Compliance Center)

  • Cloud App Security

10.1 Co-Management with Configuration Manager (SCCM)

  • Hybrid Management

  • Workloads and Migration Paths

  • Moving to Cloud-Only Management

10.2 Automation & PowerShell in Intune

  • Using Graph API for Intune

  • PowerShell Scripting for Device Management

  • Automated Reporting

10.3 Certification & Career Path

  • Microsoft Intune Administrator Certification (MS-102)

  • Endpoint Security & Compliance Specialist Role

  • Real-World Use Cases and Best Practices

Microsoft Intune Career Roles You Can Step Into

Intune Specialist

An Intune Specialist possesses advanced knowledge of Microsoft Intune features, deploying secure conditional access, enforcing app protection policies, and managing hybrid architectures via co-management

Cloud Security Analyst

A Cloud Security Analyst maintains a strong understanding of cloud security best practices, proactive threat intelligence, and modern incident response methodologies to protect corporate endpoints

Microsoft 365 Administrator

A Microsoft 365 Administrator demonstrates comprehensive knowledge of cloud workloads, managing user identities within Microsoft Entra ID (Azure AD), Exchange Online infrastructure, and SharePoint deployments.

Alumni testimonials

I took the Microsoft Intune course and it was a game-changer for our device management strategy. The course was well-structured and the support from the instructors was fantastic.
Joren Wouters
Joren WoutersSystems Administrator
The Microsoft Teams course at HMT WAY transformed how our team collaborates. The insights and skills I gained have improved our productivity and communication significantly. Highly recommended!
Alae Amraoui
Alae AmraouiIT Manager