Cisco Certified Network Professional: CCNP Collaboration
Transform Your IT Career with CCNP Collaboration Training
Advance your IT career with comprehensive CCNP Collaboration training led by seasoned industry experts. Our instructors hold advanced Cisco certifications and bring deep, hands-on experience designing and managing enterprise-level communication systems used by leading organizations worldwide.
With immersive labs, real-world collaboration scenarios, and step-by-step professional guidance, you'll gain the exact expertise needed to master Cisco Unified Communications, VoIP, and advanced collaboration technologies.
Cisco
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English
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4 Months
Strengthen Your IT Career with CCNP Collaboration Networking Skills
Implementing Cisco Collaboration Core Technologies (350-801 CLCOR)
The CCNP Collaboration Core Exam (350-801 CLCOR) is a 120-minute professional-level certification exam that validates your advanced knowledge and deployment skills across critical enterprise communication domains. This exam covers:
- Infrastructure and Design (Mastering advanced network components, redundancy, and collaboration design deployment models)
- Protocols, Codecs and Endpoints (Configuring standard signaling protocols (SIP, H.323) and media codecs for crystal-clear media endpoints)
- Cisco IOS XE Gateway and Media Resources (Implementing voice gateways, dial plans, and digital signal processors (DSPs))
- Call control (Managing registration, dial plan features, and centralized call control routing mechanisms)
- Quality of Service (QoS) (Configuring traffic classification, marking, and queuing mechanisms to prioritize voice and video streams)
- Collaboration and Applications (Integrating advanced Cisco applications like Unity Connection, Cisco Jabber, and Webex solutions)
CCNP exam details
Price: $US400 paid directly to Cisco.
Duration: 120 minutes
Languages: English.
Results: Pass/fail results are typically available online within 48 hours.
Recertification: This exam can be used toward recertification requirements.
Question Types: Expect a variety of formats, including performance-based questions, multiple choice.
Infrastructure and Design
Protocols, Codecs and Endpoints
Cisco IOS XE Gateway and Media Resources
Call Control
Quality of Service (QoS)
Collaboration and Applications
01. Module 1: Infrastructure and Design (20%)
1.1 Describe the Cisco on-premises, hybrid, and cloud collaboration solution design elements described in the CSR/PA
- Licensing (Smart, Flex)
- Sizing
- Bandwidth
- High availability
- Disaster recovery
- Dial plan
- Security (certificates, SRTP, TLS, OAuth, SSO)
- QoS
1.2 Describe the purpose of edge devices in the Cisco Collaboration architecture such as Expressway and Cisco Unified Border Element
1.3 Configure these network components to support Cisco Collaboration solutions
- DHCP
- NTP
- CDP
- LLDP
- LDAP
- TFTP and HTTP
- Certificates
1.4 Troubleshoot these network components in a Cisco Collaboration solution
- DNS (A/AAAA, SRV, Reverse Pointer Record (PTR))
- NTP
- LDAP integration on Cisco UCM
- TCP/TLS Handshake
1.5 Explain these components to support Cisco Collaboration solutions
- SNMP
- DNS
- Directory Connector
1.6 Describe Webex Control Hub features
02. Module 2: Protocol, Codecs and Endpoints (20%)
2.1 Troubleshoot these elements of a SIP conversation
- Call set up and tear down
- SDP
- DTMF
- Hold/Resume/Transfer
2.2 Identify the collaboration codecs for a given scenario
2.3 Deploy SIP endpoints
- Manual
- Self-provisioning
- Bulk Administration Tool (BAT)
- Onboarding cloud devices
- Device onboarding via activation codes (MRA/on-premises)
2.4 Troubleshoot SIP endpoints
2.5 Describe SIP OAuth on Cisco UCM
03. Module 3: Cisco IOS XE Gateway and Media Resources (15%)
3.1 Configure voice gateway elements
- DTMF
- Voice translation rules and profiles
- Codec preference list
- Dial peers
3.2 Troubleshoot dial-peer matching
3.3 Identify the appropriate IOS XE media resources
3.4 Describe cloud calling hybrid local gateway
04. Module 4: Call Control (25%)
4.1 Describe the Cisco UCM digit analysis process
4.2 Implement toll fraud prevention on Cisco UCM
4.3 Configure globalized call routing in Cisco UCM
- Route patterns (traditional and +E.164)
- Translation patterns
- Standard local route group
- Transforms
- SIP route patterns
- ILS pertaining to URI calling
- Partitions and Calling Search Space (CSS)
4.4 Describe Mobile and Remote Access (MRA)
4.5 Describe Webex Calling dial plan features
- Locations and numbers
- Outgoing and incoming permissions
- Transfer and forwarding restrictions
05. Module 5: QoS (10%)
5.1 Describe problems that can lead to poor voice and video quality
- Latency
- Jitter
- Packet loss
- Bandwidth
5.2 Describe the QoS requirements for voice and video
5.3 Describe the class models for providing QoS on a network
- 4/5 Class model
- 8 Class model
- QoS Baseline model (11 Class)
5.4 Describe the purpose and function of these DiffServ values as it pertains to collaboration
- EF
- AF41
- AF42
- CS3
- CS4
5.5 Describe QoS trust boundaries and their significance in LAN-based classification and marking
5.6 Describe and determine location-based CAC bandwidth requirements
5.7 Configure LLQ (class map, policy map, service policy)
06. Module 6: Collaboration Applications (10%)
6.1 Configure Cisco Unity Connection mailbox and MWI
6.2 Configure Cisco Unity Connection SIP integration options to call control
6.3 Describe Cisco Unity Connection call handlers
6.4 Deploy Webex App Hybrid or Cloud registration
Future CCNP Job Paths & Career Tracks
Senior Network Engineer
A Senior Network Engineer designs, implements, secures, and automates advanced enterprise networks, applying a wide range of Cisco technologies to optimize performance and ensure maximum reliability in complex environments.
Senior Network Administrator
A Senior Network Administrator oversees the installation, configuration, and ongoing management of enterprise-level systems, ensuring high security, real-time performance monitoring, and troubleshooting on a large scale.
Network Support Specialist
A Network Support Specialist provides advanced technical support, diagnosing and resolving complex networking issues for enterprise clients and internal teams while ensuring optimal network performance.
Alumni testimonials
"Enrolling in the CCNP course at HMT WAY was one of the best decisions for my career. The instructors are highly knowledgeable and the hands-on labs helped me gain practical experience. I passed my certification exam with confidence!"
"The CCNP Collaboration course was exactly what I needed to advance my career. The training was detailed and practical, and I was able to apply what I learned immediately in my job."
