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Cisco Certified Network Professional Collaboration

Transform Your Skills with CCNP Collaboration Training

Advance your IT career with CCNP Collaboration training led by seasoned industry experts. Our instructors hold advanced Cisco certifications and have deep hands-on experience designing and managing enterprise-level communication systems used by leading organizations worldwide. With immersive labs, real-world collaboration scenarios, and step-by-step professional guidance, you’ll gain the expertise needed to master Cisco Unified Communications, VoIP, and collaboration technologies. Start your journey with professionals who work with these solutions every day get certified, get specialized, and move ahead in the world of enterprise communication.

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4.7

Classes are held two hours long and twice a week

Strengthen Your IT Career with CCNP Collaboration Networking Skills

Administering Cisco Solutions (CCNP v1.1)

The CCNP Exam (200-301 CCNP v1.1) is a 120-minute certification exam that validates your knowledge and skills across critical networking domains. This exam covers: 

  • Infrastructure and Design 
  • Protocols, Codecs and Endpoints 
  • Cisco IOS XE Gateway and Media Resources 
  • Call control
  • Quality of Service (QoS) 
  • Collaboration and Applications

CCNP exam details

Price: $US300 paid directly to Cisco. 
Duration: 120 minutes
Languages: English.
Results: Pass/fail results are typically available online within 48 hours.  
Recertification: This exam can be used toward recertification requirements. 
Question Types: Expect a variety of formats, including performance-based questions, multiple choice, and drag-and-drop.

Infrastructure and Design

Protocols, Codecs and Endpoints

Cisco IOS XE Gateway and Media Resources

Call Control

Quality of Service (QoS)

Collaboration and Applications

    • 1.1 Describe the Cisco on-premises, hybrid, and cloud collaboration solution design elements described in the CSR/PA
      • 1.1.a Licensing (Smart, Flex)
      • 1.1.b Sizing
      • 1.1.c Bandwidth
      • 1.1.d High availability
      • 1.1.e Disaster recovery
      • 1.1.f Dial plan
      • 1.1.g Security (certificates, SRTP, TLS, OAuth, SSO)
      • 1.1.h QoS
    • 1.2 Describe the purpose of edge devices in the Cisco Collaboration architecture such as Expressway and Cisco Unified Border Element
    • 1.3 Configure these network components to support Cisco Collaboration solutions
      • 1.3.a DHCP
      • 1.3.b NTP
      • 1.3.c CDP
      • 1.3.d LLDP
      • 1.3.e LDAP
      • 1.3.f TFTP and HTTP
      • 1.3.g Certificates
    • 1.4 Troubleshoot these network components in a Cisco Collaboration solution
      • 1.4.a DNS (A/AAAA, SRV, Reverse Pointer Record (PTR))
      • 1.4.b NTP
      • 1.4.c LDAP integration on Cisco UCM
      • 1.4.d TCP/TLS Handshake
    • 1.5 Explain these components to support Cisco Collaboration solutions
      • 1.5.a SNMP
      • 1.5.b DNS
      • 1.5.c Directory Connector
      • 1.6 Describe Webex Control Hub features
    • 2.1 Troubleshoot these elements of a SIP conversation
      • 2.1.a Call set up and tear down
      • 2.1.b SDP
      • 2.1.c DTMF
      • 2.1.d Hold/Resume/Transfer
    • 2.2 Identify the collaboration codecs for a given scenario
    • 2.3 Deploy SIP endpoints
      • 2.3.a Manual
      • 2.3.b Self-provisioning
      • 2.3.c Bulk Administration Tool (BAT)
      • 2.3.d Onboarding cloud devices
      • 2.3.e Device onboarding via activation codes (MRA/on-premises)
    • 2.4 Troubleshoot SIP endpoints
    • 2.5 Describe SIP OAuth on Cisco UCM
    • 3.1 Configure voice gateway elements
      • 3.1.a DTMF
      • 3.1.b Voice translation rules and profiles
      • 3.1.c Codec preference list
      • 3.1.d Dial peers
    • 3.2 Troubleshoot dial-peer matching
    • 3.3 Identify the appropriate IOS XE media resources
    • 3.4 Describe cloud calling hybrid local gateway
    • 4.1 Describe the Cisco UCM digit analysis process
    • 4.2 Implement toll fraud prevention on Cisco UCM
    • 4.3 Configure globalized call routing in Cisco UCM
      • 4.3.a Route patterns (traditional and +E.164)
      • 4.3.b Translation patterns
      • 4.3.c Standard local route group
      • 4.3.d Transforms
      • 4.3.e SIP route patterns
      • 4.3.f ILS pertaining to URI calling
      • 4.3.g Partitions and Calling Search Space (CSS)
    • 4.4 Describe Mobile and Remote Access (MRA)
    • 4.5 Describe Webex Calling dial plan features
      • 4.5.a Locations and numbers
      • 4.5.b Outgoing and incoming permissions
      • 4.5.c Transfer and forwarding restrictions
    • 5.1 Describe problems that can lead to poor voice and video quality
      • 5.1.a Latency
      • 5.1.b Jitter
      • 5.1.c Packet loss
      • 5.1.d Bandwidth
    • 5.2 Describe the QoS requirements for voice and video
    • 5.3 Describe the class models for providing QoS on a network
      • 5.3.a 4/5 Class model
      • 5.3.b 8 Class model
      • 5.3.c QoS Baseline model (11 Class)
    • 5.4 Describe the purpose and function of these DiffServ values as it pertains to collaboration
      • 5.4.a EF
      • 5.4.b AF41
      • 5.4.c AF42
      • 5.4.d CS3
      • 5.4.e CS4
    • 5.5 Describe QoS trust boundaries and their significance in LAN-based classification and marking
    • 5.6 Describe and determine location-based CAC bandwidth requirements
    • 5.7 Configure LLQ (class map, policy map, service policy)
    • 6.1 Configure Cisco Unity Connection mailbox and MWI
    • 6.2 Configure Cisco Unity Connection SIP integration options to call control
    • 6.3 Describe Cisco Unity Connection call handlers
    • 6.4 Deploy Webex App Hybrid or Cloud registration

Future Job Paths

Senior Network Engineer

Design, implement, secure, and automate advanced networks, applying a wide range of technologies to optimize performance and ensure reliability in complex environments.

Senior Network Administrator

Oversee the installation, configuration, and ongoing management of enterprise-level networks, ensuring security, performance monitoring, and troubleshooting on a large scale.

Network Support Specialist

Provide advanced technical support, diagnosing and resolving complex networking issues for clients and internal teams, while ensuring optimal network performance.

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