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Microsoft Teams Administrator Associate (MS-700) Certification Training

Empower Your Productivity with Microsoft Teams

Unlock your modern workplace collaboration potential with comprehensive Microsoft Teams training led by real industry professionals. Our instructors are seasoned enterprise experts in Microsoft 365 and Teams architectures, bringing deep hands-on experience from global organizations that rely on Microsoft Teams for seamless communication, secure data sharing, and hybrid workforce productivity.

Through guided hands-on labs, real-world deployment scenarios, and step-by-step mentorship, you’ll master the skills and confidence needed to govern enterprise infrastructure for chat, apps, channels, meetings, and advanced calling systems.

Start your journey with cloud communication experts who manage this technology every day get trained, get skilled, and get ahead in modern workplace administration.

Bestseller

4.5
  • Microsoft
  • English
  • 4 Months

Classes are held two hours long and twice a week

  • Available Timings (Monday to Friday) 6PM - 10PM
  • Available Timings (Saturday) 10AM - 10PM​
  • Available Timings (Sunday ) 10AM - 4PM​
Enroll Now

Elevate Workplace Productivity with Microsoft Teams Certification

Collaboration Communications Engineer: Administering Microsoft Teams Solutions (MS-700)

The Microsoft Teams Administrator Associate Exam (MS-700) is a comprehensive 120-minute certification assessment designed to validate your technical knowledge and skills across modern enterprise collaboration deployment. This exam covers:

  • Introduction to Microsoft Teams: Understanding modern workplace architecture, guest access frameworks, tenant-level requirements, and coexistence with Skype for Business.

  • Configure Teams Environment: Setting up network readiness, network optimization for media, managing security compliance policies, and configuring alert rules.

  • Manage Channels and Teams: Architecting team creation, governing privacy settings, implementing life cycle management, and managing membership policies.

  • Manage Messaging Policies: Controlling chat features, implementing message retention guidelines, and configuring secure external access and federation.

  • Manage Meetings and Virtual Events: Configuring custom meeting policies, setting up live events, webinars, town halls, and managing audio/video quality settings.

  • Teams Phone System: Deploying voice solutions, configuring auto-attendants, call queues, emergency routing, and provisioning direct routing or calling plans.

  • Teams Devices and Room Systems: Managing Microsoft Teams Rooms (MTR), provisioning dedicated IP phones, managing collaboration bars, and firmware update deployment.

Microsoft Teams exam details

Price: $US300 paid directly to Microsoft. 
Duration: 120 minutes
Languages: English.
Results: Pass/fail results are typically available online within 48 hours.  
Recertification: This exam can be used toward recertification requirements. 
Question Types: Expect a variety of formats, including performance-based questions, multiple choice, and drag-and-drop.

1.1 Overview of Microsoft Teams 

  • Teams architecture 
  • Core capabilities (chat, meetings, channels, calling) 
  • Relationship to Microsoft 365 workloads (Exchange, SharePoint, OneDrive) 

 

1.2 Teams Admin Roles 

  • Teams Administrator 
  • Teams Communications Administrator 
  • Teams Device Administrator 
  • Global Administrator 

 

1.3 Teams Admin Centers 

  • Microsoft Teams Admin Center (TAC) 
  • Microsoft 365 Admin Center 
  • Entra ID (Azure AD) 
  • SharePoint Admin Center 
  • Endpoint Manager (Intune) 

2.1 Prepare Organization for Teams 

  • Licensing requirements 
  • Network readiness 
  • Bandwidth planning 
  • QoS (Quality of Service) 

 

2.2 Governance & Lifecycle 

  • Teams and channel architecture 
  • Naming conventions 
  • Expiration policies 
  • Retention and compliance requirements 
  • External and guest access governance 

 

2.3 Tenant-wide Settings 

  • Org-wide settings 
  • Security & Privacy controls 
  • Connected apps & third-party integrations 

 

3.1 Create & Manage Teams 

  • Team templates 
  • Private, public, shared channels 
  • Team members & roles 
  • Moderation policies 

 

3.2 Channel Management 

  • Conversations 
  • Tabs and apps 
  • Files (SharePoint backing structure) 
  • Permissions & member settings 

 

3.3 Policies for Teams 

  • Teams policies 
  • Channel policies 
  • App permission policies 
  • App setup policies 

4.1 Messaging Policies 

  • Chat policies 
  • Owner/member permissions 
  • Giphy, stickers, memes, reactions control 

 

4.2 Data Retention 

  • Message retention policies 
  • Sensitivity labels 
  • DLP for Teams 

 

4.3 External Communication 

  • External access vs Guest access 
  • Cross-tenant collaboration 
  • Federation settings 

 

5.1 Meeting Settings & Policies 

  • Global meeting policies 
  • Custom meeting policies 
  • Recording settings 
  • Transcription and Copilot readiness 

 

5.2 Meeting Configuration 

  • Audio & video control 
  • Lobby and presenter settings 
  • Participant experience controls 

 

5.3 Live Events 

  • Event policies 
  • Event types (Yammer, Teams, Stream) 
  • Attendee engagement and analytics 

6.1 Phone System Basics 

  • Calling plans 
  • Operator Connect 
  • Direct Routing 
  • Emergency calling 

 

6.2 Numbers & Routing 

  • Assign phone numbers 
  • Call queues 
  • Auto attendants 
  • Resource accounts 

 

6.3 Voice Policies 

  • Dial plans 
  • Caller ID policies 
  • Voice routing policies 

7.1 Teams Device Types 

  • Teams Rooms 
  • Teams Phones 
  • Teams Displays 
  • Teams Panels 
  • USB peripherals 

 

7.2 Device Configuration 

  • Device profiles 
  • Device firmware updates 
  • Device enrollment (Intune) 

 

7.3 Monitoring Devices 

  • Device health 
  • Call quality analysis 
  • Proactive remediation 

8.1 Call Quality Dashboard 

  • CQD reports 
  • Network insights 
  • Endpoint data 

 

8.2 Call Analytics 

  • User-specific diagnostics 
  • Meetings and call logs 

 

8.3 Troubleshooting Tools 

  • TAC troubleshooting 
  • Network testing tools 
  • Sign-in and connectivity issues 

Microsoft Teams Career Roles You Can Pursue

Microsoft Teams Administrator

Strong understanding of Teams administration, including site collections, content management, and security.

Microsoft Teams Specialist

Strong communication and problem-solving skills, along with a deep understanding of Teams features and best practices.

Microsoft 365 Collaboration

Strong understanding of Microsoft 365, including SharePoint, OneDrive, and Power Platform, as well as collaboration best practices.

Alumni testimonials

The Microsoft Teams course at HMT WAY transformed how our team collaborates. The insights and skills I gained have improved our productivity and communication significantly. Highly recommended!
Alae Amraoui
Alae AmraouiIT Manager
The Microsoft Security course provided me with a comprehensive understanding of how to protect our organization's data and devices. The practical labs and real-world case studies were incredibly valuable.
Davide Frate
Davide FrateCybersecurity Specialist