Strong understanding of Teams administration, including site collections, content management, and security.
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Microsoft Teams Administrator Associate (MS 700)
Empower Your Productivity with Microsoft Teams
Unlock your collaboration potential with Microsoft Teams training led by real industry professionals. Our instructors are highly experienced in Microsoft 365 and Teams, bringing hands-on expertise from enterprise-level organizations that rely on Teams for seamless communication. With guided labs, real-world scenarios, and step-by-step mentorship, you’ll gain the skills and confidence needed to master Teams for meetings, collaboration, and productivity. Start your journey with experts who use this technology every day get trained, get skilled, and get ahead.
Bestseller
4.5
- Microsoft
- English
- 4 Months
-
$4000
$8000
Classes are held two hours long and twice a week
- Available Timings (Monday to Friday) 6PM - 10PM
- Available Timings (Saturday) 10AM - 10PM
- Available Timings (Sunday ) 10AM - 4PM
Elevate Workplace Productivity with Microsoft Teams Certification
01. Module 1:Introduction to Microsoft Teams
1.1 Overview of Microsoft Teams
- Teams architecture
- Core capabilities (chat, meetings, channels, calling)
- Relationship to Microsoft 365 workloads (Exchange, SharePoint, OneDrive)
1.2 Teams Admin Roles
- Teams Administrator
- Teams Communications Administrator
- Teams Device Administrator
- Global Administrator
1.3 Teams Admin Centers
- Microsoft Teams Admin Center (TAC)
- Microsoft 365 Admin Center
- Entra ID (Azure AD)
- SharePoint Admin Center
- Endpoint Manager (Intune)
02. Module 2: Plan and Configure Microsoft Teams Environment
2.1 Prepare Organization for Teams
- Licensing requirements
- Network readiness
- Bandwidth planning
- QoS (Quality of Service)
2.2 Governance & Lifecycle
- Teams and channel architecture
- Naming conventions
- Expiration policies
- Retention and compliance requirements
- External and guest access governance
2.3 Tenant-wide Settings
- Org-wide settings
- Security & Privacy controls
- Connected apps & third-party integrations
03. Module 3: Manage Teams and Channels
3.1 Create & Manage Teams
- Team templates
- Private, public, shared channels
- Team members & roles
- Moderation policies
3.2 Channel Management
- Conversations
- Tabs and apps
- Files (SharePoint backing structure)
- Permissions & member settings
3.3 Policies for Teams
- Teams policies
- Channel policies
- App permission policies
- App setup policies
04. Module 4: Manage Messaging in Teams
4.1 Messaging Policies
- Chat policies
- Owner/member permissions
- Giphy, stickers, memes, reactions control
4.2 Data Retention
- Message retention policies
- Sensitivity labels
- DLP for Teams
4.3 External Communication
- External access vs Guest access
- Cross-tenant collaboration
- Federation settings
05. Module 5: Manage Meetings and Live Events
5.1 Meeting Settings & Policies
- Global meeting policies
- Custom meeting policies
- Recording settings
- Transcription and Copilot readiness
5.2 Meeting Configuration
- Audio & video control
- Lobby and presenter settings
- Participant experience controls
5.3 Live Events
- Event policies
- Event types (Yammer, Teams, Stream)
- Attendee engagement and analytics
06. Module 6: Manage Teams Phone System (Voice)
6.1 Phone System Basics
- Calling plans
- Operator Connect
- Direct Routing
- Emergency calling
6.2 Numbers & Routing
- Assign phone numbers
- Call queues
- Auto attendants
- Resource accounts
6.3 Voice Policies
- Dial plans
- Caller ID policies
- Voice routing policies
07. Module 7: Manage Teams Devices
7.1 Teams Device Types
- Teams Rooms
- Teams Phones
- Teams Displays
- Teams Panels
- USB peripherals
7.2 Device Configuration
- Device profiles
- Device firmware updates
- Device enrollment (Intune)
7.3 Monitoring Devices
- Device health
- Call quality analysis
- Proactive remediation
08. Module 8: Monitor & Troubleshoot Teams
8.1 Call Quality Dashboard
- CQD reports
- Network insights
- Endpoint data
8.2 Call Analytics
- User-specific diagnostics
- Meetings and call logs
8.3 Troubleshooting Tools
- TAC troubleshooting
- Network testing tools
- Sign-in and connectivity issues
Roles You Can Pursue
Microsoft Teams Administrator
Microsoft Teams Specialist
Strong communication and problem-solving skills, along with a deep understanding of Teams features and best practices.
Microsoft 365 Collaboration
Strong understanding of Microsoft 365, including SharePoint, OneDrive, and Power Platform, as well as collaboration best practices.
Alumni testimonials
The Microsoft Teams course at HMT WAY transformed how our team collaborates. The insights and skills I gained have improved our productivity and communication significantly. Highly recommended!
The Microsoft Security course provided me with a comprehensive understanding of how to protect our organization's data and devices. The practical labs and real-world case studies were incredibly valuable.
