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Microsoft Intune Administrator Associate (MD-102)

Unlock Your Potential with Intune Certification

Empower your device management journey with Microsoft Intune training led by real industry professionals. Our instructors are seasoned experts in Microsoft 365 and Intune, bringing hands-on experience from enterprise environments that depend on Intune for secure and efficient device management. Through guided labs, real-world scenarios, and personalized mentorship, you’ll learn how to deploy, manage, and protect devices across your organization with confidence. Start your journey with professionals who use Intune every day get trained, get skilled, and get ahead in modern endpoint management.

Bestseller

4.3
  • Microsoft
  • English
  • 4 Months
  • $4000 $8000

Classes are held two hours long and twice a week

  • Available Timings (Monday to Friday) 6PM - 10PM
  • Available Timings (Saturday) 10AM - 10PM​
  • Available Timings (Sunday ) 10AM - 4PM​
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Advance Your Career with Intune Management

Administering Microsoft Intune Solutions

The Microsoft Intune exam is a 120-minute certification exam that validates your knowledge and skills across intune. This exam covers: 

  • Introduction to Microsoft Intune
  • Configure Intune Environment
  • Device Enrollment and Configuration
  • Application Management
  • Manage Security and Compliance Policies
  • Manage Device Lifecycle and Retirement
  • Manage Updates, Patches and Software

Microsoft Intune exam details

Price: $US300 paid directly to Microsoft. 
Duration: 120 minutes
Languages: English.
Results: Pass/fail results are typically available online within 48 hours.  
Recertification: This exam can be used toward recertification requirements. 
Question Types: Expect a variety of formats, including performance-based questions, multiple choice, and drag-and-drop.

1.1 Overview of Microsoft Intune

  • What is Microsoft Intune

  • Role in Microsoft Endpoint Manager

  • Relationship to Microsoft 365, Azure AD, and Security

  • Device and Application Management Overview

1.2 Intune Architecture

  • Cloud-based Endpoint Management

  • Integration with Azure AD

  • Intune Service Components

  • Co-management with Configuration Manager

1.3 Intune Admin Roles & Portals

  • Intune Administrator

  • Endpoint Security Administrator

  • Global Administrator

  • Roles in Microsoft 365 Admin Center, Entra ID, and Endpoint Manager

2.1 Prepare Organization for Intune

  • Licensing and Subscription Requirements

  • Network and Firewall Prerequisites

  • Tenant Configuration

  • Onboarding Devices into Intune

2.2 Configure Enrollment Options

  • Automatic Enrollment (Azure AD Join, Hybrid Join)

  • Device Enrollment Managers (DEM)

  • Bulk Enrollment for Shared Devices

  • BYOD (Bring Your Own Device) Scenarios

2.3 Governance & Compliance

  • Organizational Policies

  • Naming Conventions and Groups

  • Compliance Policies and Device Health

  • Data Retention and Security Standards

3.1 Windows Device Enrollment

  • AutoPilot Deployment

  • Hybrid Azure AD Join

  • Enrollment Status Page

  • Windows Enrollment Profiles

3.2 Mobile Device Enrollment

  • Android Enrollment (Company Portal, KNOX, AOSP)

  • iOS/iPadOS Enrollment (Apple Business Manager, ADE)

  • macOS Enrollment and Management

3.3 Device Profiles & Configuration Policies

  • Creating Device Configuration Profiles

  • Assigning Profiles to Users and Groups

  • Custom OMA-URI Policies

  • Managing Certificates and Wi-Fi Profiles

4.1 App Deployment and Assignment

  • Line-of-Business (LOB) Apps

  • Microsoft Store Apps

  • Web Links and Progressive Web Apps (PWAs)

  • App Assignments to Users/Groups

4.2 App Protection Policies (APP)

  • Targeted App Protection

  • Conditional Launch Settings

  • Data Protection and Access Control

  • Integration with Microsoft 365 Apps

4.3 App Configuration Policies

  • Managed App Configurations

  • Per-App VPN

  • Configuration for Outlook, Teams, and Edge

 

5.1 Device Compliance Policies

  • Compliance Policy Creation

  • Monitoring and Reporting Compliance

  • Conditional Access with Intune and Entra ID

5.2 Endpoint Security Policies

  • Antivirus and Firewall Configuration

  • Disk Encryption (BitLocker, FileVault)

  • Attack Surface Reduction (ASR) Rules

  • Security Baselines

5.3 Conditional Access Policies

  • Integration with Entra ID

  • Conditional Access Rules

  • Require Compliance for Access

  • Multi-Factor Authentication

6.1 Windows Update for Business (WUfB)

  • Update Rings Configuration

  • Feature vs Quality Updates

  • Deferrals and Deadlines

  • Delivery Optimization

6.2 Software Updates Deployment

  • Deploying Updates via Intune

  • Update Reports and Compliance Status

  • Troubleshooting Update Failures

6.3 Endpoint Analytics & Insights

  • Introduction to Endpoint Analytics

  • Startup Performance and App Reliability

  • Remediation Scripts

7.1 Monitoring Devices

  • Intune Dashboard Overview

  • Device Inventory Reports

  • Compliance and Configuration Reports

7.2 Troubleshooting Device Issues

  • Enrollment Errors

  • Policy Conflicts

  • App Deployment Failures

  • Device Communication Problems

7.3 Diagnostic Tools and Logs

  • Company Portal Logs

  • MDM Diagnostics Tool

  • Microsoft Endpoint Manager Admin Center Logs

8.1 Device Lifecycle Management

  • Device Provisioning

  • Ownership Transfer (Corporate vs Personal)

  • Device Categorization

8.2 Device Wipe and Retire

  • Wipe vs Retire Operations

  • Remote Actions and Lost Mode

  • Data Protection during Retirement

8.3 Re-Enrolling and Re-Assigning Devices

  • Reusing Devices for New Users

  • Reset and Redeploy Options

  • Post-Retirement Cleanup

9.1 Intune Reports and Analytics

  • Built-in Reports Overview

  • Endpoint Analytics Dashboard

  • Exporting Data to Power BI

9.2 Auditing and Activity Logs

  • Intune Audit Logs

  • Device Activity and User Actions

  • Security and Compliance Reports

9.3 Integrations for Compliance

  • Defender for Endpoint Integration

  • Microsoft Purview (Compliance Center)

  • Cloud App Security

10.1 Co-Management with Configuration Manager (SCCM)

  • Hybrid Management

  • Workloads and Migration Paths

  • Moving to Cloud-Only Management

10.2 Automation & PowerShell in Intune

  • Using Graph API for Intune

  • PowerShell Scripting for Device Management

  • Automated Reporting

10.3 Certification & Career Path

  • Microsoft Intune Administrator Certification (MS-102)

  • Endpoint Security & Compliance Specialist Role

  • Real-World Use Cases and Best Practices

Career Roles You Can Step Into

Intune Specialist

Advanced knowledge of Intune features, conditional access, app protection policies, and co-management.

Cloud Security Analyst

Strong understanding of cloud security best practices, threat intelligence, and incident response.

Microsoft 365 Administrator

Comprehensive knowledge of Microsoft 365 workloads, including Azure Active Directory, Exchange Online, and SharePoint.

Alumni testimonials

I took the Microsoft Intune course and it was a game-changer for our device management strategy. The course was well-structured and the support from the instructors was fantastic.
Joren Wouters
Joren WoutersSystems Administrator
The Microsoft Teams course at HMT WAY transformed how our team collaborates. The insights and skills I gained have improved our productivity and communication significantly. Highly recommended!
Alae Amraoui
Alae AmraouiIT Manager

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